Get the enhanced Health4Travel Global Assistance agent dashboard ready for the summer peak.

The Health4Travel digital service fee covers use of the Health4Travel platform, access to the Health4Travel provider network, the structured digital booking workflow, patient and provider communication, payment handling, dashboard visibility and related booking administration. When care is booked through the Health4Travel network, the fee is included as a separate line item on the medical invoice. It is added to the medical service cost and is separate from your own case handling fee or commercial agreement with the insurer or client. Example: if a doctor visit costs €200, the Health4Travel digital service fee is added as a separate line item on the medical invoice. This does not affect your own case handling fee.

From 1 June to 30 September 2026, the Health4Travel digital service fee is reduced by 50% (€19.50 instead of €39 per booking) for bookings through the Health4Travel network, and waived for own-network bookings handled through the Health4Travel workflow. Monthly invoicing is also available.

Global Assistance partners, assistance teams and agents that coordinate outpatient care for travelling members and want a structured digital workflow during the summer travel peak — including teams that already use Health4Travel and teams that currently book mostly by phone or email.

Yes. The Health4Travel workflow supports both Health4Travel network providers and your own contracted providers. For own-network bookings handled through the Health4Travel workflow, the Health4Travel digital service fee is waived during the campaign period.

Instead of per-transaction settlement, eligible activity during the campaign can be consolidated into a single monthly invoice with customised detailed reporting. Setup is aligned during the kickoff call.

We confirm campaign terms, priority booking locations and dashboard usage, then support agent enablement so your team is ready before the summer peak. You keep full control over how and when to use the workflow.